COVID-19 Confrontation System: An Look Based on Organizational Technical Requirements
Keywords:
COVID-19 confrontation system, organizational technical requirements, Pareto principle, cluster analysisAbstract
Introduction: The lack of references to crises similar to COVID-19 in the past makes it difficult to predict what may happen in the immediate future. Logically, the present effects are easily documented, but those that will leave their mark on the different actors in the mid and long terms are more subjected to debate.
Objective: To diagnose the performance of the COVID-19 confrontation system in Cuba, showing the best direction to follow when making decisions.
Methods: The COVID-19 confrontation system was designed, with a process approach. Five organizational technical requirements were proposed to assess its performance and a set of strategy was proposed under the Pareto principle.
Results: The process map of the system against COVID-19 was obtained, with high results of reliability, stability, recovery dynamics, flexibility and adequate reaction time; apart from the segmentation into three conglomerate groups to establish strategies.
Conclusions: The COVID-19 confrontation system is diagnosed, obtaining high values, through the design of the process map, which allows directing the strategies by regions in the country.
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